Dhaka wasa honours ideal customers for legal water connections
Dhaka Water Supply and Sewerage Authority (Dhaka WASA), with support from WaterAid Bangladesh and Dushtha Shasthya Kendra (DSK), is continuing efforts to expand access to safe and legal water connections for low-income residents living in informal settlements in the capital, contributing to Bangladesh's progress towards achieving Sustainable Development Goal 6 on safe water and sanitation by 2030.
The introduction of Dhaka WASA's citizen charter has significantly accelerated the provision of legal water connections in underserved communities, enabling thousands of families to gain formal access to water services while increasing institutional revenue through regular bill payments.
As part of these efforts, Dhaka WASA, DSK and WaterAid Bangladesh jointly organised the "ideal customer recognition ceremony 2025" on Sunday, 14 December 2025, at Buriganga Hall of the Wasa Bhaban in Kawran Bazar.
Engr Md Abdus Salam Bapari, Managing Director of Dhaka WASA, attended the programme as the chief guest.
Special guests included Md Amirul Islam, Deputy Managing Director (Human Resource and Administration) of Dhaka WASA; Md Mijanul Hoque; Hasin Jahan, Country Director of WaterAid Bangladesh; and Dr Dibalok Singha, Executive Director of DSK.
Representatives from government agencies, non-government organisations, community-based organisations and award recipients were also present at the ceremony.